Privacy Policy | Mentorsphir

1. Introduction

Mentorsphir ("we", "us", or "our") is a product of Datasphir. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our platform or interact with our website at mentorsphir.com.

By using Mentorsphir, you agree to the collection and use of information in accordance with this policy. If you are accessing Mentorsphir through your organisation's program, your organisation's data processing agreement also applies.

2. Information We Collect

2.1 Information You Provide

Account registration information (name, email address, organisation)
Profile information (bio, skills, goals, availability)
Communication content (messages, session notes, resource shares)
Goal and progress data entered during the mentoring relationship
Demo request and contact form submissions

2.2 Information Collected Automatically

Usage data (pages visited, features used, session duration)
Device and browser information
IP address and approximate location
Authentication logs and security events

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Mentorsphir platform
Match mentors and mentees based on profile information and preferences
Send notifications, reminders, and platform communications
Generate program analytics and impact reports for organisation administrators
Respond to support requests and demo inquiries
Maintain security and prevent fraudulent activity

4. Data Isolation and Multi-Tenancy

Mentorsphir is a multi-tenant platform. Each organisation operates in a completely isolated environment. Your data is only accessible to members of your organisation's program and to Mentorsphir administrators for support and maintenance purposes. We do not share your data with other organisations on the platform.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Organisation administrators may request data deletion. When an organisation terminates their contract with Mentorsphir, their data is deleted within 90 days unless legally required to be retained.

6. Security

We implement industry-standard security measures including encryption in transit and at rest, secure session management, two-factor authentication, and regular security audits. No method of transmission over the internet is 100% secure, but we work hard to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
Data portability

To exercise these rights, contact us at office@datasphir.com.

8. Third-Party Services

We may use third-party services for analytics, email delivery, and infrastructure. These providers are contractually obligated to process data only on our behalf and in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact:
Datasphir
Email: office@datasphir.com